Customer Service Hours
Monday – Thursday
9:00am – 2:00pm EST
Phone: (877) 240-6474
Email: [email protected]
How to Return a Product to Us
ONLINE ONLY Return Policy
At The Uniform Outlet, our goal is your satisfaction. If you are unsatisfied with your online purchase, it may be returned for any reason within 30 days of the ship date. Understandably, we cannot accept returns on items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags attached and labels as shipped. Shipping and handling costs are not refundable. To assure proper credit, all returns are subject to inspection upon receipt.
In order to process your return or exchange, please fill out the form that comes enclosed in your shipment. Please allow 14 business days for us to receive and process your return. If you have any questions regarding your return, you may contact customer service at [email protected], Monday thru Friday 9am-5pm est.
How we respect your privacy
Your privacy is important to us. Our website’s checkout process requires you to provide us with your billing, shipping, and contact information, such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions.
You may opt-out of our email list by clicking “Unsubscribe” at the bottom of our email correspondence. However, please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have questions regarding your order.
We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order and are transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security.