Help Center & Returns


What is The Uniform Outlet’s return policy?

Items eligible for returns or exchanges must be in their original condition and packaging with all tags and labels attached as shipped or purchased. We will not accept items that have been worn, washed, embroidered, altered, or returned after the 30-day return period. Returns of 10 or more items may be subject to restocking fees. We reserve the right to refuse any items we deem unfit for return. For our full Return and Exchange Policy, please click here.



How do I check the status of my order?

You can check the status of your order by logging into your account and selecting the “Orders” option. Clicking on the order number link will display items like invoice buttons, tracking codes, and reorder options.

If you checked out as a guest and do not have an account, simply create an account here and your orders and information will be available. NOTE: You must register with the same email address you used when ordering as a guest.


How do I become tax-exempt when I order?

To become tax-exempt you need to perform two tasks:

  1. If you haven't already, register a new account at Click here to register a new account.
  2. Email a copy or a photo of your tax-exempt certificate to [email protected].

Once we receive your certificate we will verify the submission and confirm your tax-exempt status. 


Is The Uniform Outlet near me?

The Uniform Outlet has over 45 locations across the United States and our corporate headquarters is located in Portage, Michigan. Click here to find The Uniform Outlet near you.


Does The Uniform Outlet sell irregulars or factory seconds?

All of our locations, including our website, offer the same brand name scrubs you will find in any local retail or boutique scrub shop. We do not sell irregulars, defects, or factory seconds.


What brands does The Uniform Outlet carry?

We try to carry as many of your favorite brand names scrubs as we can. Unfortunately, we can’t carry every brand and style so our inventory may vary slightly based on each store location. If you can’t find a specific brand or style you love, we would love to order it for you!

We offer medical scrubs and accessories from the top brands like Healing Hands, Cherokee Workwear, Sketchers, Grey’s Anatomy, Infinity by Cherokee, WonderWink, Carhartt, Dickies, Koi, Barco, and more.

We also offer our exclusive collection called Sanibel Scrubs.


Can I use a gift card I purchased in the store for an online purchase?

At this time, gift cards purchased in the store are not eligible for online purchases. We know this is not ideal and we hope to change this in the near future. 


 Questions or Concerns? Contact Us