Shipping and Delivery

These Shipping and Delivery Terms and Conditions outline shipping and delivery policies for items purchased on www.theuniformoutlet.com. By placing and order, you agree to comply with these terms.

 

Shipping Methods

We partner with various carriers to deliver products to our customers. All orders are delivered with standard shipping through UPS or the United States Postal Service.

 

Buyer’s Responsibilities

Purchases made on theuniformoutlet.com are shipped on an FOB Origin basis, meaning ownership and risk transfers to the buyer(you) as soon as the items leave the vendor’s facility. The buyer assumes all risk of loss or damage once the items are shipped or delivered. To prevent against theft, please choose a shipping address that you feel comfortable having your order delivered to.

 

Damages and Missing Packages

If you believe your package was damaged, lost, or stolen, please contact our Customer Care team at [email protected]. In most cases, a claim will have to be filed with the delivery carrier. Depending on the circumstances, the buyer may be required to start the claim process. The carrier has sole discretion over the results of the claim.

 

Processing Time

All orders are typically processed within 2 business days. Processing times may vary during peak seasons, holidays, or during times of extreme weather.

 

Order Cancellation

We are unable to cancel or modify most orders once placed. If an order cannot be cancelled, the buyer has the option to keep the items in the order or return unwanted items through our return process.

 

Shipping Rates

Shipping rates are calculated based on order total after discounts, coupons, or gift cards are applied. Rates are determined by order total and may be subject to change. Orders may quality for free shipping based on order total before sales tax is added. All shipping rate options are available during checkout. Shipping rates are non-refundable.

 

Delivery Times

Estimated delivery times are approximately 5-10 business days. Delivery times may vary during peak seasons, holidays, or during times of extreme weather. Estimated delivery times are based on the time period after the order has been processed.

 

Tracking Your Order

Once your order has been shipped, you will receive and email with tracking information. You can track you order status through the provided link or by visiting the carrier’s website. Orders may be shipped in multiple packages or from multiple sources. Orders with multiple shipments may have delivery dates that vary.

 

Shipping Locations

We currently only ship to addresses within the United States. At this time, we do not ship internationally.

 

Amendments

The Uniform Outlet reserves the right to modify these terms at any time. Updates will be communicated on our website.